Perspective / Process
Clarity makes accountability possible.
Accountability works best when people share an understanding of the goal, the owner, and the next decision.
Make commitments visible
Before asking for results, ask whether the expectations are usable. Define what success looks like, who owns the next step, and when the team will revisit progress.
Use simple commitments that people can discuss and revise. Responsiveness means surfacing obstacles early, while execution means taking the next agreed step.
Reflection prompt
What is one conversation where you could put this into practice this week?